At Affinity, we take pride in our work so that you can relax knowing you’re in good hands. Here are the 6 steps process we follow:
Step 1: Estimation Crew – We have a competent estimating team, which allows for versatile time lines, and an overall expedited process
Step 2: Quote Department – We submit product for validation the same day we receive it, turning over quotes the day validation arrives.
Step 3: Product Selection – We offer flexible appointment times for our customers to come in and make their product selections. We also have the ability to give our customers a 3D rendering of their product selection in their space with the appropriate specifications.
Step 4: Delivery and Installation – We offer intelligent logistics solutions, and can meet project with quick turnarounds. We have a large volume of installers and are willing to work evenings and weekend to meet our promised deadlines.
Step 5: Quality Control – Our site supervisor does quality checks throughout the project to ensure our high standard is met.
Step 6: Client Acceptance Sign Off – Maintenance and warranty manual are given to our client at time of sign off.
“I wanted to follow up on working with you at The TC and recognize your humble attitude towards me; I’m very grateful that when there were bumps along the way, you adapted and committed to keeping the client and myself happy. As a supervisor that’s a quality that’s rare and since I can see you take pride in your work, I thought it would be worth saying thank you!
The job looks great and I look forward to working with you on the next project!”
Residential Flooring Testimonial
“Hello, [I wanted to let you] know how incredibly thankful My wife, and I are with how you have helped us out; Not only did you get us the exact flooring we wanted at a very reasonable price, but you also helped us get the Back splash we wanted, and helped us get our counter tops at a reduced rate. I truly believe nothing would have happened if we would not have met you. Well it might have happened, but we would not have had anything that we wanted. Because of you we were able to upgrade our kitchen at a very reasonable price , and it looks fabulous. I will have no problem telling all my friends, anyone looking to upgrade, or who needs help with insurance claims (like us) about you. Thank you so very much.
P.S The world would be a greater place with more people like you.”
emcee construction & management
“I have let my estimator know what a great job you did on The Grandin School and asked him to put you on our list of flooring contractors to contact to price work for us. I would never hesitate to use Affinity Flooring again. From your professionalism in the office to the exemplarity work you do on site, you are definitely a company I would want on my jobs in the future.
Corporate and Residential Flooring Review
“Sharmaine and her team at Affinity Flooring were nothing short of amazing! Very easy to communicate with (we were arranging from out of Edmonton) and scheduling was a breeze. She has a great design eye and attention to detail. We are so appreciative of the time and attention she provided us and the finished product is beautiful! I would highly recommend.”